AUDIT

Audit Pricing

Mystery-shopper style test calls that score how your phone lines are answered. Call allowances are a single monthly pool shared across all locations. Annual billing gets 2 months free.

Starter

For teams getting started with phone quality testing.

$24.17/mo

$290/yr billed annually, or $29/mo monthly

14-day free trial

  • ✓ 40 audit calls per month
  • ✓ 40 AI test-minutes per month
  • ✓ 10 scenarios · 3 locations
  • ✓ Call recording & transcripts
  • ✓ Scheduled tests
  • ✓ 2 no-answer retries
  • ✓ 30-day recording retention
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MOST POPULAR

Pro

For growing teams testing more scenarios across more locations.

$82.5/mo

$990/yr billed annually, or $99/mo monthly

  • ✓ 180 audit calls per month
  • ✓ 180 AI test-minutes per month
  • ✓ 30 scenarios · 10 locations
  • ✓ Admin score overrides
  • ✓ Outbound webhooks & location groups
  • ✓ Advanced voice · 5 no-answer retries
  • ✓ 90-day recording retention
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Business

For organizations testing at scale across many locations.

$249.17/mo

$2,990/yr billed annually, or $299/mo monthly

  • ✓ 600 audit calls per month
  • ✓ 600 AI test-minutes per month
  • ✓ 100 scenarios · 50 locations
  • ✓ API access & Single Sign-On
  • ✓ Adversarial & compliance testing
  • ✓ Priority support
  • ✓ 365-day recording retention
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Enterprise

Custom terms for the largest testing programs.

Custom
  • ✓ Unlimited audit calls & AI test-minutes
  • ✓ Unlimited scenarios & locations
  • ✓ Unlimited recording retention
  • ✓ Everything in Business
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